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Progressive Ratings

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2 out of 5
2.67 out of 5
Customer Service:
1.75 out of 5
1.8 out of 5

Cov: Cost: Serv: Claim:
Sugar Land TX
Customer since:
Don't do it
What is ironic is that people always say how crooked lawyers are but you have to hire one to get an insurance company to do the right thing.

I had Progressive insurance back in 2000 and was rear ended by an uninsured driver. I had some back problems before the accident but the wreck made them much worse. Progressive had a contract with enterprise rent-a-car that had expired in January but did not notify their customers. I had originally signed up for the rental car insurance at the current amount but the new deal they made with Enterprise was for more than my coverage. I had to pay the difference. They did not notify the policy holders that they did not have enough coverage so I was stuck paying the difference. They claimed it would have been "too much trouble" to let me know. They did manage to send me a bill every month??

They also refused to pay for my lost wages, and my deductible. I ended up owing over $500.00 over this wreck even though I was "fully covered". They offered me $200.00 for my injuries which they said were non existent and that the money was to compensate me for my inconvenience.

I ask for $5000.00 to get my future medical needs covered they refused. I had to go to arbitration with them and ended up with a $13,000.00 settlement of which my attorney got $4,000.00. In short by the time their attorneys got paid it cost them a lot more than $5000.00 and it was not enough. I am still in pain and only about 75% of what I should be. To hell with progressive. They are a bunch of crooks.

Took almost two years to settle
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