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Liberty Mutual Ratings

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2.33 out of 5
2 out of 5
Customer Service:
2.33 out of 5
2.5 out of 5

Cov: N/A Cost: N/A Serv: N/A Claim: N/A
Liberty Mutual
Nell Woodroffe
North Carolina
Customer since:
Home Owner's Insurance Coverage is a Farce
I have been a customer of Liberty Mutual for 33 years using home owners and auto insurance. I have rarely used the coverage I paid for. But when I made a claim for a theft loss and provided all the documentation including court documents and a felon's guilty plea, Liberty Mutual denied the claim citing a bogus 3 year statue of limitation for a loss in 10/05 and a claim in 12/07 AFTER the courts convicted and incarcerated the embezzeler! I have contacted the state insurance commissioner and am cancelling my insurance with Liberty Mutual.
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