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USAA Auto Insurance - USAA

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Company Overview

United Services Automobile Association (USAA) offers more than 150 types of insurance products and services. Established in 1922, the company is the only completely integrated financial services company in the US.

Since USAA is not publicly traded, it can work without pressure from shareholders. It also offers a Financial Advice Center that responds to the queries of customers for free of cost. The membership to USAA is exclusive and is restricted only to army officials and their family. Eligibility is based on four primary grounds.

USAA Ratings

3 Reviews | Submit Review|More Reviews
2.33 out of 5
5 out of 5
Customer Service:
2.33 out of 5
0 out of 5
The member has to be an active duty officer or an enlisted military person Ex-spouses and adult children of former USAA members National Guard and selected Reserve officers and enlisted members Officer candidates undergoing commissioning programs in the Academy, ROTC, OCS/OTS, etc

The services of the company include Auto, homeowner's, and life insurance for different budgets and needs.

History of USAA

USAA was formed in the year 1922 by 25 Army officers in San Antonio. The officers had created an idea of insuring each other's vehicles. Today, the institution offers insurance services to more then 5.6 million USAA members and helps them save a minimum of $400 on their insurance premiums.

Over the years, USAA has remained committed to its principles of service, loyalty, honesty, and integrity. With quality services and products, the association offers excellent service as well as insurance products of high value.

Facts about USAA

USAA is one of the very few insurance companies that offer online banking services through its website Customers can benefit from its services, including competitive checking, ATM fee rebates, free Web BillPay, etc. Customers are also offered reward points that can be redeemed for cash, merchandise, or travel tickets.

USAA offers credit cards, auto, home, and personal loans, making banking and financial transactions a lot easier for its members.

USAA is highly rated by three major rating agencies. It is also one of the only two U.S. property and casualty companies that have been rated highly by A.M. Best, Moody's Investors Service, and Standard & Poor's.

USAA is appreciated for its investment products, which have been awarded by the financial press.

With over eighty years in business, USAA has offered its members from the U.S. military service, their women and families excellent service and world-class financial products. Additionally, the company is also highly rated for the training and development given to its workforce, which is among the best in the industry.

USAA is a registered trademark of USAA. USAA is not affiliated with, nor does it endorse or sponsor, the contents of this webpage or the website. Trademarks referring to specific providers are used by for nominative purposes only: to truthfully identify the source of the products about which information is provided. Such trademarks are solely the property of their respective owners.

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3 Customer Reviews
An awesome company with awesome customer service!
Date: 11/24/2008
Cov: 5 Cost: 5 Serv: 5 Claim: -
I was hit by a USAA driver at an intersection. My car was so badly damaged that the police officer stated that you could tell she had to be speeding. I called the claims department at USAA to repair my vehicle and the rep stated that if I wanted them to pay anything I will have to sue them? I did
Cov: 1 Cost: - Serv: 1 Claim: -
When I call USAA the representatives always sound scared and nervous. I think they have a very high turnover.
Cov: 1 Cost: - Serv: 1 Claim: -
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